GiftPattaya Return & Refund Policy

At GiftPattaya, we prioritize customer satisfaction and transparency. Our return policy aligns with Google Merchant Center requirements to ensure a seamless shopping experience.

1. Eligibility for Returns

• Returns are accepted within 30 days of delivery.
• Items must be unused, in original packaging, and in the same condition as received.
• Perishable items (e.g., fresh flowers, cakes) cannot be returned unless they arrive damaged or incorrect.

2. Return Process

• Contact our support team at info@giftpattaya.com to initiate a return.
• Provide your order number and reason for return.
• We will issue a return label (if applicable) or guide you through the return process.

3. Refunds

• Refunds are processed within 5-7 business days after receiving the returned item.
• Refunds will be issued to the original payment method.
• Shipping fees are non-refundable, except in cases of incorrect or damaged items.

4. Exceptions & Special Conditions

• Seasonal overrides: Extended return periods may apply during holidays.
• Customer remorse: Returns due to preference changes may incur a restocking fee.
• Defective or incorrect items: Full refunds or replacements will be provided at no extra cost.

5. Contact & Support

For any return inquiries, reach out to info@giftpattaya.com.

This policy is now fully optimized for both compliance and customer convenience. Let me know if you'd like any further refinements! 🚀